Damir, Senior Key Account Manager
Damir has been working as a 'Product & Key Account Manager' since 2018. He joined CHECK24 after completing his Master's degree in business administration and is now a senior product and key account manager at the Cologne base. In the interview, he reveals how he keeps a cool head in stressful situations while also telling us more about the cohesion in his team.
Hello Damir. Please introduce yourself briefly.
Damir:
I am Damir. I come from Cologne and completed my Bachelor's and Master's degrees in business administration at the University of Cologne. When I became aware of CHECK24 as an employer, I constantly read about how innovative and dynamic the company was. That made me very curious at the time. So, two weeks after completing my Master's degree, I started as a product and key account manager in October 2018, at that time a junior. Today, I am a senior product and key account manager, and I can confirm that the 'innovative' and 'dynamic' characteristics are accurate.
What makes your work as a key account manager special?
Damir:
As a key account manager, you are the interface between CHECK24 and all external partners, so new topics regularly arise. This makes my work extremely varied, although it also means that you are also the internal interface, such as, for example, when coordination has to be provided to several departments so that they can work on an extensive partner project. For that reason alone, you're never trapped in your bubble because the job requires thinking outside the box. This offers many opportunities to promote one's development and creatively contribute one's ideas.
How do you keep a cool head in stressful situations?
Damir:
I leave complicated thought patterns to one side, sit back for a minute, and take a bird's eye view of the situation. I make myself aware of what is the focus of every problem: namely, the customer. This not only helps me to master stressful situations but also provides me with even more internal drive.
What is the best thing about CHECK24?
At CHECK24, you gain responsibility early on, which allows you to develop and grow.
Damir, key account manager
What is your favourite lounge in your current location?
Damir:
That's the table tennis room, which regularly hosts exciting matches after lunch. We have even recently organized a tournament in which everyone at this site participates.
How would you describe your relationship with your team?
Damir:
The relationship is relaxed and pleasant, and friendly. Everyone is ready to accept criticism, but also to express criticism themselves. This tight relationship drives us as a team. For example, there has never been a case in which someone from the team was left alone with an enormous task while everyone else went home. Instead, charges were divided up, which meant they were completed more quickly. Then we all went off together to celebrate the end of a long day.
Which qualities should the ideal colleague possess?
Damir:
First of all, a willingness to learn is crucial. With every day in which we undertake the practical side of the work, you can learn a lot of new things, especially in the early days, and even as an ‘old hand,’ you never stop learning. In addition, self-initiative is essential for the job because, with us, you gain a good deal of responsibility relatively early on and, therefore, have the opportunity to develop and grow. It is essential not to give up when things get complicated and to push topics forward independently and responsibly.