Making our customers happy is the core of CHECK24. Consequently, we depend on a strong team of Customer Support and Sales. While our Support Agents competently answer product-specific inquiries, our Sales teams help our customers finding the best suitable product using state-of-the-art technology.
You are a competent point of contact for our customers’ product-specific enquiries and transmit orders to our sales partners. In doing so, you optimise the process and help maintain data.
Does sales make you think of cold calling? Not with us! Our customers are only called upon request and are support throughout the entire process. The needs analysis is based on our customers’ personal requirements and requests to create tailored quotes. Actively work with a growing customer base, oversee order handling and participate in the success.
Carefully check the documents received for our customers. Finalise any missing documents or handle partner company enquiries by corresponding with our customers. Support marketing campaigns and safeguard quality standards.
Administration at CHECK24 doesn’t just mean working on standardised, step-by-step workflows but also handling complex individual cases. You’ll need a friendly disposition and sensitivity when it comes to complaints, contact with partner companies and implementation of justifiable customer requirements.