Lisa-Marie, Product Manager
After her degree in the event sector, Lisa-Marie transferred to IT and has been a Product Manager for the travel comparison portal since November 2021. In this interview, she tells us which guideline motivates her the most and why personal initiative and assertiveness are specially required.
Hello, Lisa-Marie. Please introduce yourself briefly.
Lisa-Marie:
I studied International Hotel Management and finished my degree in 2020. During my studies, I undertook various internships in the hotel and event planning industries which drew my interest in the distribution sector. At CHECK24, I started as a Customer Advisor for all-inclusive holidays. After an exciting year in Customer Advising, I wanted to take on a new challenge. My team lead helped me find the correct position within the company. So, in November 2021, I transferred to the IT department as a Product Manager for the travel comparison portal.
What can you tell us about your career at CHECK24?
Lisa-Marie:
CHECK24 is the first company where I’ve genuinely experienced personal development. I completed the application process and internally moved to a new department within only one month. My onboarding plan was highly personalized to my needs so that I could independently organize and develop the necessary topics as much as possible. My colleagues' open-mindedness made the transfer much easier - developers and Product Managers who supported me with every question and issue through learning by doing. This integrated me faster than I initially thought it would take.
What are your top 3 reasons for working at CHECK24?
Team spirit - We always want to succeed as a team and support each other - there are very few lone rangers here.
Innovative spirit - We’re not afraid to explore new territory.
Your opinion matters - We’re always looking for open discussions and everyone can voice their ideas or doubts.
What should an ideal employee bring to the team?
Personal initiative - both to the team as well as personality development. Your personal commitment determines the area that you’ll build knowledge in and the extent to which you’ll be responsible for projects.
Lisa-Marie, Product Manager
How would you describe your job as a Product Manager?
Lisa-Marie:
The main attribute here is diversity. Apart from the regular meetings and morning appointments, there’s no specific structure to the day. However, the tasks can generally be clustered into four areas: project management, external partner support, figures or data work, and product optimization.
Our system landscape is always the focus of our daily work and is continually monitored. This means that we Product Managers discover technical challenges and optimization potential, prioritize them and hand them over to the developers to process. New projects are innovative and creative, mostly with external partners to expand our range of products and activities for our customers. Figures and data form the basis of every Product Manager’s work, which we use to measure, evaluate and optimize our performance.
We want to expand our range for customers and simplify the service continuously - my area of focus is everything that a customer wants to change or add to his trip after booking it. So, for example, I’m currently working on enabling the customer to add additional services.
Which of our guidelines drives you the most?
Lisa-Marie:
Unconditional customer focus - I design a product and the corresponding services I would expect and enjoy myself.
Maneuverable speedboats - This is more directly tested than spoken about to reach success quickly.
Your tip for young professionals who are interested in product management.
Lisa-Marie:
Personal initiative and assertiveness are essential here. Product management is perfect for you if you want to drive things forward, work independently, think outside of the box, and don’t give up when things get complicated. Three years ago, I couldn’t have imagined transferring to IT Product Management - the diversity of the tasks and work philosophy in my current position have opened up new paths for me.