Isabel and Benedikt, Sales & Accounts

I am Isabel, and I studied technical management and marketing in Hamm. After my studies, I joined CHECK24 in Munich and have been here since February 2018.

Hi, I’m Benedikt, and I’ve been working as a Junior Sales and Account Manager since June 2020 for CHECK24 Shopping for the “Toys” comparison product. I’m from near Göttingen and studied business administration in Nuremberg, but I also spent some time in Bangkok and Peking.

My tasks involve approaching new partners and integrating them into the CHECK24 marketplace for Baby & Toys. I am also responsible for the ongoing improvement and further development of existing partnerships, which include finding rapid solutions for any customer problems.

I acquire new partners and guide existing online shops willing to sell their toy products via our platform.

I love new challenges that arise each day and developing solutions self-reliant or within my team.

The contact with business owners on the one hand and, on the other hand, experiencing first-hand how much work goes into creating an excellent online shopping experience. We all work with a high degree of personal responsibility, so I learn something new daily, making my job very exciting.

As an early bird, I start work at 8 am and, like Benedikt, glance back at what happened the day before on the marketplace for Baby & Toys. During the day, I approach new partners, perform reviews, and develop existing partnerships. Customer issues must also be resolved quickly, so it’s not dull.

I usually start at 9 am and check my shops’ performance, i.e., how much we have sold, how many purchases were canceled, or any problems that occurred. Each day, we have a stand-up meeting at 9:30 with our other colleagues, allowing us to discuss anything. In the morning and afternoon, it’s my job to contact potential partners and find out whether they would collaborate with us. I also work on various projects, such as new features for our partner portal. At lunchtime, we always have lunch together with our colleagues.

It's appealing that our Managing Director and Head of Department also work in the same office. This means that complex topics can be discussed directly and decisions made quickly. In addition to team events, we sometimes have a compulsory after-work beer with the team.

Our team consists of three Account Managers, two Sales Managers, and one Purchasing Manager. The areas of Toys, Baby & Child Products, Adult Furniture, etc., are distributed among us. However, we support each other when we have any questions or issues with acquisitions. The regular team events are significant as loads of employees attend them. Although I only joined CHECK24 last year, I’ve met many colleagues through these events, even though I don’t interact with them daily.

I enjoy our team setup. Everyone is treated equally, every employee and executive, including the Managing Director. This creates a fantastic work atmosphere and a relaxed, family-like environment within the team. In addition, the high degree of personal responsibility means you can bring your ideas to the table and drive the market with suggestions for new features, which is what we want.

‘Flat hierarchies’ and ‘personal responsibility’ are buzzwords in every job description. But I have genuinely experienced these characteristics here. This can be seen in the fact that we don’t waste time in pointless meetings where we have to discuss things with many other departments. Instead, we typically have small discussion groups and fast decision-making channels. We always leave our meetings with a concrete to-do list.